Support Overview
You’re going to love unlimited training and customized instructions, just for you. We measure support response times in minutes, not days.
Tailor Made Solutions
Tired of hearing “read the instructions” or “watch this video” in response to your help requests? Then you’re going to love Venture because we create customized instructions for each and every support inquiry.
That’s not a typo, we tailor each solution to the respective question.
Step By Step Instructions
Responses include visual aides with step by step instructions on what to do at each step. We even use the respective admin panel from your site to create visual aids so your frame of reference is precisely what you need to not only solve your problem but build on your overall Venture skill sets.
The Five Minute Rule
Our mantra is “if it takes more than five minutes to figure out, just ask” and we mean it.
