Town Hall is Seattle’s (THS) community cultural center, offering a broad program of music, humanities, civic discourse, and world culture events. Local, national, and international programs and performances are scheduled year-round in the Great Hall, in the Public Room, and Downstairs at Town Hall. Many of Seattle’s cultural and civic organizations use the facility for a busy schedule of concerts, lectures, meetings, and fundraising events.
Among Venture’s more complex projects, the focus of this project could be summed up as a masterpiece of automation. Using THS’ unique (and downright inspired) vision for crafting a website focused user experience that is tightly integrated with their live event environment, Venture managed to provide a solution that unlike any other in the field and is capable of evolving with their ideas and needs.
In addition to a dynamic user experience, the project also involved a sizable amount of custom programming to integrate their e-commerce and discussion functionality with their new Customer Relationship Management (CRM) solution. Moreover, THS already required a number of additional custom solutions to integrate and sync their event meta with various points of contact, including everything from their email marketing to third party community event calendars.
THS is a very membership driven organization; they offer several levels of memberships with a wide variety of benefits. Venture managed to incorporate those variable points of contact throughout the site for logged in users in a seamless, real time fashion.